| WE ARE A FULL SERVICE CHIMNEY SWEEP AND DUCT CLEANING COMPANY. WHICH MEANS THAT LIKE MANY OF THE OTHER CHIMNEY SWEEP COMPANIES IN THE ATLANTA AREA, WE DO PRETTY MUCH EVERYTHING. MORE IMPORTANT THAN WHAT WE DO IS WHAT CUSTOMERS SAY HOW WE DO. THE MAIN (open to the public without being a paid member) LISTING SERVICE IN THE ATLANTA GA. AREA THAT YOU GIVES DIRECT CUSTOMER RATINGS ON HOW EACH SERVICE COMPANY HAS PERFORMED IS KUDZU.COM BELOW IS LISTED EVERY SINGLE COMMENT ABOUT OUR COMPANY FROM THIS SERVICE TO THE LAST DATE. NO COMMENTS HAVE BEEN DELETED. WE FEEL THE BEST RECOMMENDATION FOR OUR COMPANY IS WHAT CUSTOMERS HAVE TO SAY AFTER USING US COMPARED TO THE OTHER COMPANIES THEY HAVE USED. HOPEFULLY YOU WILL READ THESE COMMENTS AND GIVE US A CALL. LMR |
| LM RICHARDSON OWNER 26YRS EXPERIENCE OVER 20 YRS living in Decatur and SERVING METRO ATLANTA dba a certified chimney sweep & air duct cleaning co. MEMBER OF THE NATIONAL CHIMNEY SWEEP GUILD |
| LM Richardson FIREPLACE AND AIR DUCT CLEANING 404-289-1695 |
Posted on 11/3/2007 Pleased with A Certified Chimney Sweep
We are very pleased with the service we received from Mr. Richardson, dba A Certified Chimney Sweep;
they answered the phones well, gave a clear quote, confirmed the visit, did a great job and then made sure
we were happy; the quote was also less than some others who either did not follow up or appeared to be fly
by nighters. Good job!
Posted on 11/1/2007 Excellent Chimney Sweep!
Mr. Richardson was on time, professional, personable and skillful. You'll be very satisfied if you use A
Certified Chimney Sweep.
Posted on 10/22/2007 As promised
they were on time, professional, and knowledgeable.
Posted on 10/12/2007 Great service
Mr. Richardson came out when he said he would, cleaned my very dirty fireplace and chimney, gave me
advice about gas logs, and told me something about operating the damper to avoid future problems. Very
professional -- I am a satisfied customer!
Posted on 10/10/2007 Very Honest and Professional
After reading all the great reviews, I called Mr. Richardson to inspect and clean my chimney. I must say, he
is a very honest man. It's difficult to find companies today that give home owners tips on how to clean and
repair things themselves to avoid spending hundreds of dollars that are simple fixes. I would definitely
recommend A Certified Chimney Sweep to everyone!
Posted on 10/9/2007 Honest, reliable service
Mr. Richardson did some mortar work on our chimney, and we would highly recommend him to anyone. We
were not able to be home at the time work was performed, but were pleased to find a detailed voice mail of
what he did. We have complete trust he did a great job, and I know if something popped up, Mr.
Richardson would respond to a problem right away.
Posted on 10/5/2007 Great service!
The appointment was scheduled at my convenience and the technician arrived within the 2 hour window
(and called on the way!). He was very friendly and professional. Since the work he performend ended up
being less than we thought it would be, he only charged me for an inspection and not a full cleaning. very
honest! would highly recommend them to anyone.
Posted on 10/5/2007 HONEST! - CALL THEM BEFORE YOU HAVE ANY WORK DONE
We moved here in April and as part of our home inspection, had the chimneys and wood burning stove
inserts cleaned and inspected. The previous owner called one of the "big name" companies, who told her
that both chimneys were badly deteriorated inside and needed stainless steel liners, to the tune of $2500
each. She told us she suspected this man wasn't being honest because he claimed to have dropped a
camera down for the inspection, but she never saw the footage. We bought the house anyway, and I
decided to get three estimates for the liners, fully expecting that we needed the liner. I used the same
company who had done the inspection, another "big name" company, and A Certified Chimney Sweep.
Both of the first two insisted we needed the stainless steel liners, and that it would be dangerous to use the
fireplace without them. The cost was $2200-$2500 each. Mr. Richardson came out today, looked inside,
and told me that not only do we not need ANY repairs done to the interior of the chimney, but it already has
a 5 foot stainless steel liner, which is all it needs. I am FURIOUS that the other two companies tried to pull
this nonsense, but am so happy I called A Certified Chimney Sweep. I had him inspect the outside of the
chimney and he found one minor (and cheap) problem, and that was it. I just saved $2000+ by calling them,
and this will be the only company I call from now on.
Posted on 6/12/2007 THIS Is the Way a Business Should be Run
Mr. L. M. Richardson and his associate recently swept my chimney. They arrived on time, worked quickly
and efficiently, honored the reasonable price quotation, and left NO mess. Mr. Richardson was cordial,
professional, and I was entirely at ease having him and his associate in my home. I asked Mr. Richardson
to return later in the week, and he resolved a dryer vent problem that no other service I called in the past 23
years seemed to be able to handle. I've written letters to the management association and board members
of my large condo complex urging them to let all the other homeowners know about Mr. Richardson's
service. In a perfect world, all businesses would be run in the same way Mr. Richardson conducts his
business.
Posted on 4/15/2007 Great Service
Mr. Richardson was timely, courteous and did a great job on our chimney. We also used his company to
clean our air vents and dryer vent. Darnell was on time, answered my many questions and did an excellent
job. Not only did he clean the vents, he turned them all around so they were facing the right way - something
our builder didn't think to do!! I would definitely use this company again!
Posted on 2/14/2007 They swept me away
Damper would not open or close. Was told lever might be off track. Spoke to several companies before I
found Marilyn at A Certified Chimney Sweep. Marylyn was warm and wonderful. Fabian came to my house
on-time and worked Magic. He explained everything and did a great job. Other companies wanted to
charge double for just coming out. Would use them again /o hesitation.
Posted on 1/31/2007 Excellent
Mr Richardson arrived exactly as promised and performed the job. He recommended a repair, which he
told me how we could do ourselves. I am extremely satisfied and will call him again next year!
Posted on 1/9/2007 EXCEPTIONAL SERVICE!!!
I am normally do not take the time to rate comapnies on the service provided, but i could not help it this
time. It is such a refreshing change when you get exceptional service from a provider. I was so impressed
with the service from LM Richardson that I will be sure to recommend to family & freinds. Darrnell came out
to my home and really educated me on what I need to know about my air ducts & fireplace, in turn will save
me $ money in the future. I can tell a big difference in the air I breath now in my home. Very freindly &
knowledge. Thanks again guys!
Posted on 12/21/2006 Superior Service and Professional!!!
This company is a rare find. The customer service is top notch. I received a reminder notice about my
appointment in the mail. When Mr. Richardson arrived, he was on time, knowledgeable, and friendly. He
took the time to answer all of my questions--and I had a few. Additionally, he's honest and fair. He did not
charge me the quoted price because my chimney and fireplace were in good condition and did not need
cleaning. Finally, I did not have the key for my fireplace, and Mr. Richardson let me have one of his. I highly
recommend this company.
Posted on 12/2/2006 An HONEST Chimney Sweep
Mr. Richardson should change his company's name to an HONEST Chimney Sweep. The experience was
excellent. He sent a reminder in the mail a few days ahead of the appointment, showed up early and did not
try to sell me something I did not need - unlike another, much larger, service based in Alpharetta. I
recommend Mr. Richardson unconditionally.
Posted on 12/1/2006 Super Honest and Professional!
We are new to the area and rely on Kudzu reviews for guidance. In my experience, the other reviews for this
service were right on point - this is a very professional and honest company. We had just moved into our
house and did not know whether or not the chimney needed service but wanted to err on the safe side. Our
chimney sweep showed up on time. He checked the chimney, said that it was fine and really didn't need
cleaning. He only charged us 2/3 of the quoted service call fee as a result. He could as easily have told us
otherwise and collected the entire fee and we wouldn't have known the difference. I will definately use this
company again!
Posted on 11/27/2006 Excellent work
I've used this company at two different houses for both chimney and vent cleaning. They were very
professional and good to work with. I would use them again and recommend them whenever the
opportunity arises.
Posted on 8/30/2007 Very Impressed
Called to get ready for this winter. A technician was sent over the same day, the work was done quickly and
with skill. We were very impressed. There was no mess to our home or carpet. The technician was very
knowledgeable and respectful.
Posted on 8/28/2007 Great value and service
I found ACCS because of Kudzu, and I am not sorry. Their technician arrived on time, worked quickly and
efficiently. He explained every step and was very polite. I will recommend them to anyone.
Posted on 8/14/2007 Honest, thorough, dependable service
All of the other reviews are true. I received no pitches for unneeded products or services, no upsells - just
honest, thorough, dependable service. Mr Richardson installed a chimney cap, a damper and cleaned my
chimney. He charged me an insignificant amount for some masonry repair that he could have charged me
a lot more for without me knowing that it would have been a rip-off. Mr Richardson gave me honest and
does a quality job, and those things seem to be getting harder to find these days.
Posted on 8/14/2007 Good bet!
Very courteous and clean, and well priced service. Recommend!
Posted on 11/24/2006 Knowledgable and Friendly
Mr Richardson came out and cleaned our chimney and gave it a through inspection. I had some cracks in
the back fire wall and he easily repaired them without any extra charge. Only downside is because he's so
popular its hard to get an appointment without a 2-3 week notice.
Posted on 11/22/2006 Best service anywhere!
What a wonderful find! I called and made an appointment. A postcard came in the mail for me to confirm
my appointment. The technicians were on time, not in a hurry, patiently answered all of my questions and I
will never forget what a pleasurable experience it was. I would recommend this company to everybody! I
cannot stress enough how pleased I was!
Posted on 11/22/2006 On time, professional
Only complaint is how busy they are during the fall. I should have gotten it swept before the weather turned
cold. Took 3 weeks to get an appointment.
Posted on 11/21/2006 Short Notice, Perfect Job
Great company to deal with. Competitively priced and a high level of service means I will certainly call them
again. They came out, right on time, the same day. The work they did (added a top damper to my 80 year
old fireplace) was top notch, they were very polite and finished up quickly. Great work.
Posted on 11/14/2006 Great work, very helpful
My wife and I moved into our house to find that the previous owner had not used the two fireplaces in our
house in 20+ years. We called LM Richardson and not only were they extremely prompt, they offered me
advice on how to use both the fireplaces in the best manner possible. They were reasonable price-wise,
and we will definitely be using them again when we need a chimney cleaning in a couple of years.
Posted on 10/30/2006 On time, fast, informative,
excellent price will use them again.
Posted on 10/28/2006 Job Well Done On time
- actually early which is better for me with service workers. Came in did their job - complete, made no
mess, polite.
Posted on 10/21/2006 Great Service Timely arrival.
Work was performed in a professional, courteous manner. Price was reasonable and a good value. Highly
recommend.
Posted on 10/16/2006 Great service
On time, friendly and a good price! I'm glad I finally had that chimney cleaned! I'll use them again next
Posted on 10/2/2006 Outstanding !!!
I was so impressed on how sharp and how much knowledge the receptionist had, I made an appointment
right away. They showed up on time. They gave outstanding service. If all they gave was outstanding
customer service, that’s priceless on its own. I'm very happy I choice "A Certified Chimney Sweep" After
talking to 5 other company's for the same service, Its clear that "A Certified Chimney Sweep" has the best
service and prices in Georgia. Just call and see for yourself.
Posted on 9/6/2006 very reliable
I needed a chimney damper installed on my home. I called this company (after using Kudzu). They told me
how much it would cost and when they would be at my home. They arrived exactly on time and charged me
exactly what they said. Great work.
Posted on 8/31/2006 CURED MY HEADACHE
We own a rental property in Sandy Springs and a primary residence in Roswell. A previous Chimney
Sweep Company hired to clean and inspect both properites' fireplaces and chimneys informed me that my
Sandy Springs property's fire place had to be condemed. The reason? Apparently the ''pipe'' lining of the
firebox was coming apart at the seams. I was told that the only remedy was to have the fireplace torn out
and completely replaced. I was also informed in writing that the floor and firebrick wall, rain pan and cap of
the fireplace had to be replaced, as well as the total replacement of the rain pan at the Roswell house. The
estimate for the demolition and rebuilding was over $5000. An obscure Georgia law was being cited as the
cause of the condemnation. I called Mr. L.M. Richardson, who had been honored by a large number of
favorable references on another review service, to offer a second opinion. Mr. Richardson thoroughly
inspected the ''condemed'' fireplace and pronounced it in good shape and without problems. He told me
that I was about to be the victim of a not uncommon scam. An inner voice had told me to get a second
opinion and I am very glad I did. Having no knowledge of the workings of fireplaces, Mr. Richardson could
have told me anything, but instead he told me the truth. I am grateful for his ethics and his expertise and I
gladly refer him and his company to all Kudzu members in the Atlanta area as a most reliable person.
THERE ARE OTHER REVIEW SERVICES THAT ADVERTISE IN THE ATLANTA AREA.
WE HAVE A STRAIGHT A RATING IN ALL OF THEM AND ENCOURAGE YOU TO
READ OUR REVIEWS IN ANY AND ALL OF THEM AND THEN GIVE US A CALL FOR
YOUR NEEDS.
404-289-1695